{"investigation":{"slug":"bilaxy","entity_name":"Bilaxy","trust_score":18,"severity_base":null,"score_modifier":0,"confidence":0.78,"status":"published","content_type":"investigation","summary":"Bilaxy is a centralized cryptocurrency exchange founded in 2018 and registered in the Seychelles. On August 28, 2021, the exchange suffered a hot wallet compromise in which an attacker transferred approximately 295–297 ERC-20 tokens valued at roughly $21–30 million to a single external address. The exchange suspended all services, later claimed to have reimbursed most affected users using platform funds, but drew sustained user complaints about exorbitant post-hack withdrawal fees and withheld balances.","sections":[{"content":"","heading":"Background and Operations","sources":[{"url":"https://tradingfinder.com/exchanges/bilaxy/","name":"Bilaxy Review January 2026 – TradingFinder","type":"research","credibility":2},{"url":"https://www.bitdegree.org/top-crypto-exchanges/bilaxy","name":"Bilaxy Trading Volume, Rankings, Markets – BitDegree","type":"research","credibility":2},{"url":"https://www.coingecko.com/en/exchanges/bilaxy","name":"Bilaxy Statistics: Markets, Trading Volume & Trust Score – CoinGecko","type":"other","credibility":2}],"severity":"medium"},{"content":"","heading":"August 2021 Hot Wallet Hack","sources":[{"url":"https://cointelegraph.com/news/bilaxy-exchange-suspends-website-after-erc-20-hot-wallet-hack","name":"Bilaxy Exchange Suspends Website After ERC-20 Hot Wallet Hack – CoinTelegraph","type":"news_article","credibility":2},{"url":"https://www.merklescience.com/blog/hack-track-analysis-of-the-bilaxy-hack","name":"Hack Track: Analysis of the Bilaxy Hack – Merkle Science","type":"research","credibility":2},{"url":"https://dn.institute/research/cyberattacks/incidents/2021-08-28-bilaxy/","name":"Bilaxy Exchange Security Breach – Distributed Networks Institute","type":"research","credibility":2},{"url":"https://www.pymnts.com/cryptocurrency/2021/crypto-exchange-bilaxy-loses-21m-in-hack/","name":"Crypto Exchange Bilaxy Loses $21M in Hack – PYMNTS","type":"news_article","credibility":2},{"url":"https://www.financemagnates.com/cryptocurrency/news/crypto-exchange-bilaxy-hacked-attacker-took-control-of-erc20-wallet/","name":"Crypto Exchange Bilaxy Hacked, Attacker Took Control of ERC20 Wallet – Finance Magnates","type":"news_article","credibility":2}],"severity":"critical"},{"content":"","heading":"Fund Flows and Laundering Activity","sources":[{"url":"https://www.merklescience.com/blog/hack-track-analysis-of-the-bilaxy-hack","name":"Hack Track: Analysis of the Bilaxy Hack – Merkle Science","type":"research","credibility":2},{"url":"https://latesthackingnews.com/amp/2021/09/01/bilaxy-crypto-exchange-went-offline-after-cyber-attack/","name":"Bilaxy Crypto Exchange Went Offline After Cyber Attack – Latest Hacking News","type":"news_article","credibility":3},{"url":"https://www.pymnts.com/cryptocurrency/2021/crypto-exchange-bilaxy-loses-21m-in-hack/","name":"Crypto Exchange Bilaxy Loses $21M in Hack – PYMNTS","type":"news_article","credibility":2}],"severity":"critical"},{"content":"","heading":"Exchange Response and Service Suspension","sources":[{"url":"https://cointelegraph.com/news/bilaxy-exchange-suspends-website-after-erc-20-hot-wallet-hack","name":"Bilaxy Exchange Suspends Website After ERC-20 Hot Wallet Hack – CoinTelegraph","type":"news_article","credibility":2},{"url":"https://dn.institute/research/cyberattacks/incidents/2021-08-28-bilaxy/","name":"Bilaxy Exchange Security Breach – Distributed Networks Institute","type":"research","credibility":2},{"url":"https://www.financemagnates.com/cryptocurrency/news/crypto-exchange-bilaxy-hacked-attacker-took-control-of-erc20-wallet/","name":"Crypto Exchange Bilaxy Hacked, Attacker Took Control of ERC20 Wallet – Finance Magnates","type":"news_article","credibility":2}],"severity":"high"},{"content":"","heading":"Reimbursement Claims and User Complaints","sources":[{"url":"https://tradersunion.com/brokers/crypto/view/bilaxy/","name":"Bilaxy Review 2026: Pros, Cons and Key Features – TradersUnion","type":"research","credibility":2},{"url":"https://www.trustpilot.com/review/bilaxy.com","name":"Bilaxy Reviews – Trustpilot","type":"community_report","credibility":3},{"url":"https://www.forexpeacearmy.com/community/threads/bilaxyex-a-scam.72525/","name":"BilaxyEX: a SCAM – Forex Peace Army","type":"community_report","credibility":3},{"url":"https://blog.ueex.com/crypto-hacks/bilaxy/","name":"Bilaxy – Hack entry – UEEX Blog","type":"research","credibility":3}],"severity":"high"},{"content":"","heading":"Current Operational Status and Risk Assessment","sources":[{"url":"https://www.coingecko.com/en/exchanges/bilaxy","name":"Bilaxy Statistics: Markets, Trading Volume & Trust Score – CoinGecko","type":"other","credibility":2},{"url":"https://coinmarketcap.com/exchanges/bilaxy/","name":"Bilaxy trade volume and market listings – CoinMarketCap","type":"other","credibility":2},{"url":"https://www.bitreporter.com/exchanges/bilaxy/","name":"Bilaxy Exchange Review – Withdrawal Speed, IEOs & Markets – BitReporter","type":"research","credibility":2}],"severity":"high"}],"timeline":[{"date":"2018-04","event":"Bilaxy exchange founded and launched, incorporated in the Seychelles.","source":"TradingFinder Exchange Review","source_url":"https://tradingfinder.com/exchanges/bilaxy/","date_original":"2018-04-01"},{"date":"2021-08-28","event":"Hot wallet (0xcce8d59affdd93be338fc77fa0a298c2cb65da59) compromised between 18:00–19:00 UTC. Attacker transferred approximately 295–297 ERC-20 tokens to wallet 0xa14d5da3c6bf2d9304fe6d4bc6942395b4de048b. Estimated loss: $21–30 million.","source":"Merkle Science / CoinTelegraph","source_url":"https://www.merklescience.com/blog/hack-track-analysis-of-the-bilaxy-hack"},{"date":"2021-08-29","event":"Bilaxy posts Telegram announcement disclosing the hack and instructing users to halt all deposits. Exchange website suspended for emergency maintenance. Twitter announcement issued.","source":"CoinTelegraph","source_url":"https://cointelegraph.com/news/bilaxy-exchange-suspends-website-after-erc-20-hot-wallet-hack"},{"date":"2021-08-29","event":"HOGE token community reports that nearly one billion HOGE tokens held on Bilaxy were stolen; HOGE market price drops approximately 35%.","source":"PYMNTS","source_url":"https://www.pymnts.com/cryptocurrency/2021/crypto-exchange-bilaxy-loses-21m-in-hack/"},{"date":"2021-08-30","event":"Bilaxy releases detailed incident timeline via Telegram. Remaining hot wallet assets moved to cold storage. Exchange states BTC and ETH native assets unaffected. Incident reported to local authorities.","source":"Distributed Networks Institute","source_url":"https://dn.institute/research/cyberattacks/incidents/2021-08-28-bilaxy/"},{"date":"2021-08-30","event":"Attacker routes 200 ETH (approximately $700,000) through Tornado Cash in two transactions to obscure fund origins.","source":"Merkle Science","source_url":"https://www.merklescience.com/blog/hack-track-analysis-of-the-bilaxy-hack"},{"date":"2021-09","event":"Exchange expected to remain offline for at least two weeks; security firms engaged to audit infrastructure.","source":"Latest Hacking News","source_url":"https://latesthackingnews.com/amp/2021/09/01/bilaxy-crypto-exchange-went-offline-after-cyber-attack/","date_original":"2021-09-01"},{"date":"2021-09","event":"Bilaxy announces plan to reimburse affected users using platform funds for approximately 290 of the affected token types.","source":"TradersUnion Review","source_url":"https://tradersunion.com/brokers/crypto/view/bilaxy/","date_original":"2021-09-01"},{"date":"2023-08","event":"On-chain data shows attacker's wallet still holds tokens valued at approximately $3.6 million, indicating stolen funds were never fully recovered or returned.","source":"Distributed Networks Institute","source_url":"https://dn.institute/research/cyberattacks/incidents/2021-08-28-bilaxy/","date_original":"2023-08-01"}],"sources_used":[{"url":"https://cointelegraph.com/news/bilaxy-exchange-suspends-website-after-erc-20-hot-wallet-hack","name":"Bilaxy Exchange Suspends Website After ERC-20 Hot Wallet Hack – CoinTelegraph","type":"news_article","archive_url":"http://web.archive.org/web/20260215233915/https://cointelegraph.com/news/bilaxy-exchange-suspends-website-after-erc-20-hot-wallet-hack","credibility":2,"archive_timestamp":"2026-02-15T23:39:15+00:00"},{"url":"https://www.merklescience.com/blog/hack-track-analysis-of-the-bilaxy-hack","name":"Hack Track: 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